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Automatically monitor your Internet service and provider with alerts to problems
Track Internet disconnections, provider outages with historical data, and automated speed testing.
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  • Getting started

    Solved Windows
    2
    0 Votes
    2 Posts
    263 Views
    SBKS

    @dberges

    Hi Dave,

    I see you were installing twice the agent on the same PC (ids 129143 and 129196) and then you installed on a new one (id 129201)

    I bet you are referring to the last one since the other one is not connected (software uninstalled or something else)

    This agent was created almost 10 hours ago but so far no IP outage has been recorded.

    Consider that the disconnections could also be unrelated to IP outages but I suggest to let it run for at least 48 hours before analyzing what is happening to the connection

    Anyway just check the pings graph
    b22ca079-9164-4745-b6a2-8f6949c2fc88-image.png
    You can see that some info was missing from the agent even if no outage was recorded

  • 1 Votes
    39 Posts
    3k Views
    OutagesIO_SupportO

    @johnmeyer My suggestion would be to keep monitoring to see if you can find a pattern since it's different from when this question started.

    Once you spot something, post a new question with those details and maybe we can offer a little insight.